Privacy Statement

GameBuddy is a product created by Julian Suttner, domiciled in Oderstraße 28, 28199 Bremen. This privacy policy explains how we use any personal information we collect about you when you use this website.

What information and files do we collect about you?

This Privacy Policy applies to all services which are offered on GameBuddy, in particular the GameBuddy applications and pages. Unless stated otherwise, this Privacy Policy exclusively regulates how GameBuddy treats your personal data. In case you make use of services provided by third parties, the privacy policies of these third parties apply exclusively. GameBuddy does not revise privacy policies of third parties. We are collecting:

- IP Address
- Email Address
- Birthday
- Gender
- Spoken languages
- Used Voice Chats
- Profile Pictures
- In Game Information (Nickname, Server, Rank, Game modes, Game roles, Last time you played the game)
- When you will play the next
- Marketing information (Where did you find us?)

for the purpose of: Creating your account, verifying your identity, monitoring and securing the services we offer to you, to constantly improve our services and for the establishment, implementation and settlement of your contractual relationship.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to our group of companies so that they may offer you their products and services. Retail PLC will not share your information for marketing purposes with companies outside the Retail Group. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Data controller

The data controller according to the Federal Data Protection Act is GameBuddy, Oderstraße 28, 28199 Bremen, Julian Suttner, email: contact@gamebuddy.gg. In case you have any questions concerning privacy policy issues, please contact contact@gamebuddy.gg. At this address, you can inquire about privacy issues and review, change or delete your personal data stored by GameBuddy. Alternatively, you can also contact us using the above postal address. This will cause you no other costs than the transmission costs stated in the base rates (i.e. the costs of your Internet or e-mail).

General information

We collect, process and use personal data – unless already permitted by statutes – only with your consent. If the consent is declared electronically within the scope of our Internet presence, we will comply with the statutory obligations to inform you about it.

Collection of data to implement the contract

Generally, you can access our Internet presence without disclosing any personal data to us. It is always your choice whether or not to provide us with your personal data. We collect your data to be able to provide information about our services for you and to provide you with certain features.

Marketing

We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Retail Group. If you no longer wish to be contacted for marketing purposes, just click on the link provided in the marketing mail.

Google Analytics

This website and mobile application uses Google Analytics, a web/app analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, i.e. text files that are stored on your computer to enable your use of the website to be analyzed. The information relating to your use of this website generated by the cookie is usually transmitted to and stored by a Google server in the USA. If IP anonymization is activated on this website, however, your IP address will be shortened beforehand by Google within member states of the European Union or other contracting states to the Treaty on the European Economic Area. The full IP address will be transmitted to a Google server in the USA and shortened there only on an exceptional basis. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of this website, compiling website activity reports and providing further services relating to website activity and Internet use to GameBuddy. The IP address transmitted from your browser via Google Analytics will not be associated with any other data held by Google. You may prevent the use of cookies by selecting the appropriate setting in your browser software; however, please note that in this case you may not be able to use all functions of this website to full extent. You may also prevent the collection and processing of the data generated by the cookie and relating to your use of this website (incl. your IP address) by Google by downloading and installing the browser plug-in, which is available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

In case you are using our mobile app, in addition to Google Analytics, we also use Firebase, which uses cookies to track visitor usage. The Firebase software will save a cookie to your device in order to track and monitor your engagement and usage of the mobile application, but will not store, save or collect personal information. You can read Google's privacy policy here for further information www.google.com/intl/en/policies/privacy/

Other cookies may be stored to your computer’s hard drive or device by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
For technical purposes and to make the visit to our Internet presence as pleasant as possible, we use, like many other companies, our own cookies in addition to Google Analytics cookies described above. After your visit to our websites, these cookies are usually automatically deleted from your hard drive; however, some cookies may be stored on your hard drive for a longer period of time for technical reasons. Your Internet browser can be set to reject cookies generally or delete them in individual cases. If you wish to prevent cookies from being installed or would like to delete individual cookies, please follow the instructions of the manufacturer of your browser. Please note that you may no longer be able to use our Internet pages or only in a limited manner for technical reasons.

Other Websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Collection of data for statistical purposes

Within the scope of statistical evaluations, we collect in some areas of our Internet presence data such as operating system and version, browser and version, IP address as well as further system data. We use this data for statistical evaluations, in particular for the purpose of adapting our Internet presence to the users’ needs. Where possible, the data is anonymized.

Adverts and Sponsored Links

This website and mobile application may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve. Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive or device. Users should therefore note they click on sponsored external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Withdrawel of Consents

Insofar as the processing of your personal data is based on your consent, you may withdraw your consent to data processing at any time with effect for the future. Insofar as your withdrawal refers to the receipt of newsletters or other e-mails, you will be informed as part of the communication that you may cancel your subscription at any time. The cancellation of your subscription will cause you no costs other than the transmission costs stated in the base rates. Otherwise, please refer to the support of the website or app you used to withdraw your consent. The cancellation of your subscription will cause you no other costs than the transmission costs stated in the base rates.
To notify us, that you wish to withdraw your consent to GameBuddy using and sharing your personal information for a particular purpose(s), please send an email to the following address: contact@gamebuddy.gg., or send a letter to the following address: Julian Suttner, Oderstraße 28, 28199 Bremen.
Once we receive your notice that you wish to withdraw consent, we will contact you to acknowledge receipt of your withdrawal notice. GameBuddy will cease to use and share your personal information without delay. Please note that after your withdrawal of consent, GameBuddy will delete your personal information unless GameBuddy is obliged to retain your personal information for business (e.g. to wind up your contractual relationship) and legal purposes in accordance with applicable legislation.
You have the right of information, correction and deletion of your personal data. To notify us, if you wish to do so, please send an email to the following address: contact@gamebuddy.gg, or send a letter to the following address: Julian Suttner, Oderstraße 28, 28199 Bremen.

Disclosure of personal data

As a matter of course, your data will not be sold to third parties. In addition to using Google Analytics, GameBuddy exclusively discloses your personal data to third parties to the following extent: We cooperate with, providers that create and compile statistical data, IT service providers (e.g. data centres, hosts, back up services, database services), communication providers (e.g. sms and e-mail services, push notifications, etc.) and payment providers (e.g. Apple Pay etc.). These service providers only have access to your data to the extent which is necessary for the completion of their tasks, which is the establishment, implementation and the settlement of your contractual relationship with GameBuddy, the processing of payments and in order to communicate with you. These service providers are obliged to treat your data in accordance with mandatory German and European data protection law. In the case that GameBuddy, companies controlled by GameBuddy, particular affiliated companies or shares of the company are sold, your customer data will generally be passed on with the transmitted part of the company. Of course, in this case your data is also subject to this Privacy Policy and the relevant data protection statutes. We may transfer your personal data outside the European Economic Area (e.g. to companies domiciled in the USA and whose servers are located in the USA).

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address: contact@gamebuddy.gg. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Deletion of data

If your data is no longer necessary for the above-mentioned purposes including settlement, for tax purposes or other legal reasons, it will be deleted

Security of your personal data

We process the data collected from you according to the EU General Data Protection Regulation. All employees are obliged and have been advised to maintain data confidentiality and privacy obligations.

Change of Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 23 March 2018.