What information and files do we collect about you?
- IP Address
- Email Address
- Spoken languages
- Used Voice Chats
- Profile Pictures
- In Game Information (Nickname, Server, Rank, Game modes, Game roles, Last time you played the game)
- When you will play the next
- Marketing information (Where did you find us?)
for the purpose of: Creating your account, verifying your identity, monitoring and securing the services we offer to you, to constantly improve our services and for the establishment, implementation and settlement of your contractual relationship.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to our group of companies so that they may offer you their products and services. Retail PLC will not share your information for marketing purposes with companies outside the Retail Group. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.
We collect, process and use personal data – unless already permitted by statutes – only with your consent. If the consent is declared electronically within the scope of our Internet presence, we will comply with the statutory obligations to inform you about it.
Collection of data to implement the contract
Generally, you can access our Internet presence without disclosing any personal data to us. It is always your choice whether or not to provide us with your personal data. We collect your data to be able to provide information about our services for you and to provide you with certain features.
We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Retail Group. If you no longer wish to be contacted for marketing purposes, just click on the link provided in the marketing mail.
Other cookies may be stored to your computer’s hard drive or device by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
For technical purposes and to make the visit to our Internet presence as pleasant as possible, we use, like many other companies, our own cookies in addition to Google Analytics cookies described above. After your visit to our websites, these cookies are usually automatically deleted from your hard drive; however, some cookies may be stored on your hard drive for a longer period of time for technical reasons. Your Internet browser can be set to reject cookies generally or delete them in individual cases. If you wish to prevent cookies from being installed or would like to delete individual cookies, please follow the instructions of the manufacturer of your browser. Please note that you may no longer be able to use our Internet pages or only in a limited manner for technical reasons.
Collection of data for statistical purposes
Within the scope of statistical evaluations, we collect in some areas of our Internet presence data such as operating system and version, browser and version, IP address as well as further system data. We use this data for statistical evaluations, in particular for the purpose of adapting our Internet presence to the users’ needs. Where possible, the data is anonymized.
Adverts and Sponsored Links
Withdrawel of Consents
Insofar as the processing of your personal data is based on your consent, you may withdraw your consent to data processing at any time with effect for the future. Insofar as your withdrawal refers to the receipt of newsletters or other e-mails, you will be informed as part of the communication that you may cancel your subscription at any time. The cancellation of your subscription will cause you no costs other than the transmission costs stated in the base rates. Otherwise, please refer to the support of the website or app you used to withdraw your consent. The cancellation of your subscription will cause you no other costs than the transmission costs stated in the base rates.
To notify us, that you wish to withdraw your consent to GameBuddy using and sharing your personal information for a particular purpose(s), please send an email to the following address: email@example.com., or send a letter to the following address: Julian Suttner, Oderstraße 28, 28199 Bremen.
Once we receive your notice that you wish to withdraw consent, we will contact you to acknowledge receipt of your withdrawal notice. GameBuddy will cease to use and share your personal information without delay. Please note that after your withdrawal of consent, GameBuddy will delete your personal information unless GameBuddy is obliged to retain your personal information for business (e.g. to wind up your contractual relationship) and legal purposes in accordance with applicable legislation.
You have the right of information, correction and deletion of your personal data. To notify us, if you wish to do so, please send an email to the following address: firstname.lastname@example.org, or send a letter to the following address: Julian Suttner, Oderstraße 28, 28199 Bremen.
Disclosure of personal data
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address: email@example.com. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Deletion of data
If your data is no longer necessary for the above-mentioned purposes including settlement, for tax purposes or other legal reasons, it will be deleted
Security of your personal data
We process the data collected from you according to the EU General Data Protection Regulation. All employees are obliged and have been advised to maintain data confidentiality and privacy obligations.